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Betting Rules

These Betting Rules explain the general conditions that apply when you place bets or play games with 7 Seas Casino. They are intended to help Australian players understand how bets are accepted, recorded, settled and reviewed. Please read these rules together with the website’s Terms and Conditions, Privacy Policy and Responsible Gambling information before using the service.

7 Seas Casino is owned and operated by FlowPlay, LLC. The platform employs a Privacy Policy governing the collection, use and storage of user information, and maintains a published Responsible Gaming policy to support safe play.

General betting conditions

By opening an account, accessing the website or placing a bet, you confirm that you have read and accepted the applicable rules. These rules may apply to casino games, promotional activities, account transactions and any other betting service made available through the website. Additional game-specific rules may also be shown within an individual game or on a relevant information page. If a specific game rule conflicts with a general rule, the specific rule will normally apply to that game.

You must be legally permitted to use online gambling services in the place where you are located. You must also meet any minimum age requirement that applies to online gambling in your jurisdiction. You are responsible for checking the laws that apply to you before registering or playing. Access to the website may be restricted where online gambling is not permitted or where the service is not offered.

Only one personal account should be used by each player unless the applicable account terms clearly state otherwise. Account information must be accurate, complete and kept up to date. You must not allow another person to use your account, place bets on your behalf or access your account credentials. You are responsible for keeping your username, password and other security information confidential.

  • Bets must be placed through the authorised website or application and using your own account.
  • You must not use another person’s payment method or account without appropriate authorisation.
  • You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
  • You must not interfere with the website, manipulate a game, use harmful software or attempt to bypass security controls.
  • You should review the details of every bet before confirming it.

7 Seas Casino may carry out identity, age, payment and security checks. You may be asked to provide documents or information before certain account activity can be completed. If requested information is not provided, or if information cannot be verified, access to some or all services may be limited while the matter is reviewed.

Placing and confirming bets

A bet is generally treated as placed when you select the relevant game or betting option, enter the stake and confirm the transaction through the website. A bet is not necessarily accepted merely because an option has been selected or displayed. The status shown in your account or transaction history is the best indication of whether a bet has been recorded.

Before confirming a bet, check the game, stake, selected option and any displayed terms. Once a bet has been accepted, it may not be cancelled, amended or withdrawn unless the applicable game rules or website terms allow it. If a technical issue, interruption or delay affects a transaction, do not repeatedly submit the same bet. Check your account history first and contact the available support channel through the website if clarification is required.

Bet records and transaction history

Electronic records generated by the website may be used to confirm the details and timing of a bet. These records can include the account used, game or market selected, stake, outcome, balance movement and relevant transaction status. You should regularly review your account history and report any apparent error as soon as possible.

Displayed balances, game screens and transaction messages may occasionally be delayed or affected by a technical problem. A bet may be voided, corrected or reviewed where there is a clear error, system malfunction, connection failure, incorrect display or other event that affects the proper operation of the service. Any correction will be handled in line with the applicable terms and relevant game rules.

Game outcomes

Game outcomes are determined by the rules and systems applicable to the relevant game. Where a game uses a random number generator or another approved game mechanism, results are determined by that mechanism and are not affected by a player’s previous wins or losses. A previous result does not make a future result more or less likely. Players should not treat patterns, near misses or visual features as a guarantee of a particular outcome.

Settlement, payments and account reviews

Accepted bets are settled according to the result and rules of the relevant game. A win, loss, refund, cancellation or void decision may depend on the game result, the applicable rules, the account status and whether a technical or administrative error has occurred. The result recorded by the website is used for settlement, subject to any genuine correction or review permitted under the applicable terms.

Amounts credited to an account are not necessarily immediately available for withdrawal. A balance may include unsettled bets, restricted funds, promotional value or amounts awaiting verification. Withdrawal requests may be subject to identity checks, payment checks, applicable conditions and the completion of any required review. Processing times can vary depending on the payment method, verification requirements and other circumstances.

  • Use a payment method held in your own name, unless the applicable terms expressly permit another arrangement.
  • Check all payment details carefully before submitting a deposit or withdrawal request.
  • Keep evidence of deposits, withdrawals and account communications where appropriate.
  • Do not attempt to reverse, dispute or misuse a payment without a legitimate reason.
  • Report an unrecognised transaction or account activity promptly through the website.

Where there is a suspected breach of the rules, unusual activity, a payment concern or a requirement to meet legal or compliance obligations, 7 Seas Casino may suspend an account, delay a transaction, restrict betting or request further information. Any review is intended to protect players, the website and the integrity of the service. If an account is closed or restricted, any remaining balance will be handled in accordance with the applicable terms and legal requirements.

Errors and invalid bets

If a bet is accepted because of an obvious pricing, display, settlement or technical error, the bet may be corrected, cancelled or declared void in accordance with the applicable rules. This can include a wrong stake, incorrect result, duplicate transaction, malfunctioning game or other material error. You should not knowingly take advantage of an obvious error. Where an error affects an account balance, the balance may be adjusted to reflect the correct position.

Responsible play and rule changes

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and only use money that you can afford to lose. Consider setting personal deposit, spend, loss or time limits where those tools are available. Take regular breaks and avoid playing when you are upset, tired, under the influence of alcohol or trying to solve money problems.

  • Never chase losses by increasing your stakes or gambling for longer than planned.
  • Do not borrow money or sell possessions to fund gambling.
  • Keep gambling separate from essential household spending.
  • Use account controls, cooling-off options or self-exclusion if gambling is becoming difficult to manage.
  • Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You can review the Responsible Gambling information on the website for details about available controls and support options. If you believe you may have a gambling problem, consider stopping play and seeking assistance from an appropriate Australian support service or qualified professional.

Changes to these rules

These rules may be updated from time to time to reflect changes to the service, games, technology, legal obligations or operating procedures. The current version published on the website applies from the date it is made available, unless another effective date is stated. You should review the rules regularly, particularly before placing bets after a significant change.

If you have a question about a bet, game result, account transaction or rule, use the support option provided on the website. Include enough information for the matter to be reviewed, but do not send passwords or other sensitive security details. These Betting Rules are general information and do not replace the full Terms and Conditions or any specific rules displayed for an individual game.